Our Privacy Commitment
FAM AI Connect is being designed to support families, aging adults, caregivers, and trusted service providers. We are committed to handling personal information responsibly and transparently.
Information We May Collect
Depending on the features you use, we may collect information such as:
- Name, email address, phone number, and contact information
- Account and authentication information
- Family, caregiver, and trusted-contact information
- Communication preferences and support requests
- Device, browser, usage, and diagnostic information
- Information you choose to provide through platform features
- Payment or subscription information processed by authorized providers
How We May Use Information
We may use information to:
- Provide, operate, and improve FAM AI Connect services
- Create and manage user accounts
- Support family communication and platform features
- Send reminders, alerts, service notices, and requested communications
- Respond to questions and customer-support requests
- Protect users, accounts, and platform security
- Measure website and application performance
- Comply with legal and regulatory obligations
How Information May Be Shared
We do not sell personal information.
Information may be shared with:
- Authorized family members, caregivers, or trusted contacts selected by a user
- Service providers that support hosting, communications, security, analytics, payments, and customer support (excluding your SMS opt-in data, as described in the SMS / Text Messaging section)
- Professional advisers, auditors, insurers, and legal representatives when appropriate
- Government authorities or other parties when required by law or necessary to protect rights and safety
- A successor organization in connection with a merger, acquisition, financing, or sale of assets
SMS / Text Messaging
By providing your mobile phone number and opting in, you agree to receive account, service, and customer support text messages from FAM AI Connect (GOPX LLC). Message frequency varies based on your account activity and the notifications you choose. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can get assistance by replying HELP or emailing [email protected]. Mobile phone numbers and SMS opt-in consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for service providers acting on our behalf solely to deliver the messages you have requested.
Healthcare-Related Information
Some future FAM AI Connect features may involve wellness, medication, caregiver, or healthcare-related information.
Where applicable, additional notices, permissions, agreements, and safeguards may apply before those features become publicly available. FAM AI Connect should not be used as a substitute for emergency services, medical diagnosis, treatment, or professional healthcare advice.
Cookies and Similar Technologies
We may use cookies and similar technologies to support website functionality, security, preferences, analytics, and performance.
Additional information is available in our Cookie Policy.
Data Security
We use administrative, technical, and organizational safeguards intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No system can guarantee absolute security, but we continuously review our technologies and practices as the platform evolves.
Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, protect users, and comply with legal obligations.
Your Choices
Depending on your location and the services available, you may be able to:
- Review or update certain account information
- Change communication preferences
- Request access to or correction of personal information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
Requests may be subject to identity verification and applicable legal exceptions.
Children's Privacy
FAM AI Connect is not intended for use by children under 13 without appropriate involvement and authorization from a parent or legal guardian.
Third-Party Services and Links
Our website and applications may link to or integrate with third-party services. Those providers maintain their own privacy practices, and we encourage users to review their policies.
International Visitors
Information may be processed and stored in the United States or other locations where our service providers operate, subject to applicable law.
Changes to This Policy
We may update this Privacy Policy as the FAM AI Connect platform, services, and legal requirements evolve.
The effective date at the top of this page will be updated when material changes are made.
Contact Us
Questions or privacy requests may be directed to:
GOPX LLC
Miramar, Florida
United States